Arrival & condition
The package is received and the watch’s visible condition is reviewed against the information you provided.
Shipping
Please start with an inquiry before shipping anything. The right method depends on the watch, its declared value, where it is coming from, and what kind of service it may need.

Before You Ship
Front, back, sides, crown, bracelet or strap, and any existing damage.
Unless I ask for them, there is usually no reason to send the presentation box, papers, extra straps, or sentimental accessories.
A soft pouch or wrap, a cushioned inner box, and a plain outer carton are a good starting point.
Keep the tracking number, declared-value information, and delivery confirmation until the watch is safely back with you.
When It Arrives
Arrival, condition, estimate, approval, service, testing, and return should each have a clear place in the process.
The package is received and the watch’s visible condition is reviewed against the information you provided.
The likely service path, parts concerns, and anything unexpected are identified before approval.
Approved work is completed, followed by appropriate functional checks for the service performed.
Return shipping is coordinated with tracking, signature handling, and declared-value coverage appropriate to the shipment.
Planning Guide
These are planning numbers for getting the watch here and sending it back after service. Final cost varies by carrier, destination, declared value, speed, and coverage.
Tracked inbound and return shipping, appropriate declared-value coverage where available, and signature delivery.
Higher declared-value coverage, discreet double-box handling, tracking, and signature delivery.
Coverage review before shipment, insured return shipping, tracking, and signature handling as appropriate.
High-value method selected around declared value, destination, carrier limits, and available third-party coverage.
Shipping prices and carrier limits change over time, so I'll confirm the plan with you before anything ships — no surprises.